SCALE AI
Artificial intelligence is fundamentally changing the world of insurance - from automated processes to personalized customer experiences. In 2024, we worked with leading insurers, technology companies and start-ups to explore how AI can be strategically scaled and its full added value realized.

SCALE AI: Together for success
Through the SCALE AI program, we connect experience, knowledge and expertise between insurers with technology companies and startups to create impactful innovations for the insurance ecosystem at the intersection of insurance and technology.
Insurances
We identify the most impactful use cases for AI along the entire value chain in the insurance industry. We share knowledge and best practices, promote opinion leadership and enable collaboration with technology companies and start-ups to effectively utilize AI technologies.
Technology company
We bring together leading technology and strategy experts to identify technological advances, understand regulatory frameworks and discuss the impact on talent, products and business transformation. We provide access to insurance companies, promote knowledge sharing and open up growth opportunities.
Startups
First-class start-ups introduce their AI solutions to insurance companies along the value chain. They develop concrete use cases and implement technological solutions through collaboration within the network. We promote the growth of start-ups by providing access to insurers, industry expertise and regulatory support.
A guide to scaling AI in the insurance industry
To exploit the full potential of AI, insurers must strategically integrate the technology into their organization and scale it. This means going beyond isolated proof-of-concepts and establishing a value-adding end-to-end process transformation. Our programs focus on two central fields of action:
Strategic approach
Goals for the scaling of AI
In which areas can AI give your company a competitive advantage?
What prototypes already exist on the market that are being used successfully?

Operating success
Operationalize approaches
How does your organization need to be designed to successfully scale AI (e.g. operating model, governance, talent, etc.)?
Which use cases can take AI to a new level in your organization?
SCALE AI entries in the ITHM Knowledge Hub
What our network says about us
Find out more about how our partner companies, start-ups and mentors experience working with us. Be inspired by the experiences and impressions of our community!
Whitepaper
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SCALE AI - News
Discover the latest developments, trends and successes from our network.