Spotting fraud in claims: Good.
Preventing it right from the application process: Better!
In this webinar, Jeroen Morrenhof, CEO of FRISS and winner of the 2025 Digital Finance Award (Gold), provides insights into a preventive approach to combating fraud in insurance sales.
Using a practical example, the webinar demonstrates how artificial intelligence can be used to detect anomalies in insurance applications in real time and identify risks at an early stage. The systems analyze a wide variety of data points during the application process and recognize typical patterns. Unusual behavior when entering data or known anomalies in the background can indicate potential fraud.
At the same time, the webinar demonstrates how these technologies not only minimize risks but also increase process efficiency: Unremarkable applications can be processed automatically and without delay, while only selected cases undergo in-depth review.
Participants gain insight into how insurers can both improve their loss ratios and optimize the customer experience in the application process through the targeted use of AI.
Target Audience
Insurance agents, brokers, and advisors in insurance sales.
Specialists and managers from sales, application review, and underwriting.
Employees from risk assessment and fraud prevention.
Learning objectives
After participating in the webinar, participants will be able to
– explain the importance of fraud prevention in insurance sales and application review
– understand the basic principles of AI-supported fraud detection in the application process and recognize typical anomalies in insurance applications
– explain the connection between early fraud detection, customer protection, and fair premium pricing in the insurance market
– assess the role that automated systems and human review play in modern underwriting and sales processes
Your Added Value
Basic Understanding: Understands how fraud prevention begins as early as the application process and the role AI plays in this.
Practical relevance: Learn to recognize typical anomalies and patterns that may indicate potential fraud.
Increased Efficiency: Recognizes how automated verification processes accelerate the application process while simultaneously reducing risks.
Customer Protection: Understands how early fraud detection contributes to fairer premiums and better customer experiences.
Context: Gain an overview of how automated systems and human verification work together.