Most AI initiatives in the insurance industry are stuck at the proof-of-concept stage. At the same time, manual, people-dependent processes tie up valuable specialists, are under constant regulatory pressure (Solvency II, DORA, AI Act), and are losing their process expertise as the baby boomer generation retires. The obvious solution—migrating the core system first—takes years.
There’s another way: With Agentic AI, a single process can be fundamentally rebuilt today—quickly and to regulatory standards. Anyone who rethinks a process this thoroughly will inevitably encounter the legacy system behind it—portfolio management, data, and the core system. That’s precisely where the strategic decision arises: whether a use case remains a separate application or becomes the seed for a new, agent-based core system.
This is deliberately not a tech pitch, but rather four perspectives on this journey:
Domcura in Practice: How the home insurance provider turned to AI-powered processes after a challenging claims period and used them to develop a new line of business—a first-hand account.
QAware as an Engineering Partner: How Individual Use Cases Are Transformed into a Manageable Transformation. The methodology toolkit ranges from legacy system analysis to prioritized, ROI-backed use cases, all the way to the Legacy Integrator approach, which places agents directly within the core of existing systems.
EY as a Global Financial Services Provider: How to balance the trade-off between AI-powered in-house development and off-the-shelf software—which factors are critical in this decision, and what capabilities are needed for a successful transformation, taking into account technological, regulatory, and organizational requirements. We also take a look at the KPIs that can be used to evaluate transformation projects.
Google Cloud – Looking Ahead: How innovative custom-core processes are emerging with hyperscalers, and how AI is driving both the transition and new agent-based use cases.
This will be followed by a moderated panel discussion featuring all four perspectives, which will compare and explore the different viewpoints in greater depth, followed by an open Q&A session with the audience and a get-together with finger food and cold drinks.
Target Audience
CIOs, VPs, department heads, and subject matter experts in IT, strategy, digital transformation, and innovation at insurance companies
Your Added Value
- Four perspectives side by side: engineering methodology, practical application, decision-making, and the hyperscaler outlook.
- A real-world case study of an insurer that has already successfully completed its transformation, offering candid insights into the initial situation and the results.
- A concrete toolkit of methods for legacy system analysis, capturing process knowledge, and deciding between in-house development and off-the-shelf software.
- Direct interaction during the moderated panel discussion and the open Q&A session with all the speakers.
- Networking with other insurers and industry experts at the get-together.