In collaboration with experts from Salesforce, we want to develop AI-supported solutions that turn agents/sales employees into digitally empowered specialists.
Our focus is on simplifying processes and giving agents/sales staff the tools they need to deliver efficient and personalized customer experiences.
Modern sales requires a deep understanding of customer needs in order to effectively customize services and products. While previous digitalization initiatives focused primarily on process optimization, this initiative goes a step further by using AI to optimize agent/sales rep onboarding, increase productivity and allow agents to focus on what matters most: building strong customer relationships.