The ePA in Practice: Lessons Learned from Implementation and a Look Ahead


Experience the ePA from the perspective of those who have actively shaped its development—with exclusive insights, concrete real-world experiences, and a look at the next stage in the evolution of digital healthcare.

The electronic health record (ePA) is one of the most significant digitization initiatives in the German healthcare system. But where does the ePA really stand today? What hurdles had to be overcome during its implementation, what professional and technical developments lie ahead, and what does this mean for health insurance companies, healthcare providers, and the IT landscape of tomorrow?

In this webinar, EY experts—who, as program and project managers, have played a key role in guiding the development and rollout of the ePA—will share exclusive insights based on their practical experience. In addition to examining market trends, challenges, and success factors, we’ll share insights from the development of our own ePA product. The webinar will also feature a customer who will share their experiences and expectations regarding the future development of the ePA.

​Agenda (60 minutes)

​1. The ePA Today: Vision, Reality, and Current Market Status (10 min.)

  • ​Where do we stand on the path to digital healthcare?
    • ​The Current Status of the ePA in Germany
    • Market and Regulatory Trends – The Role of Tomorrow's ePA
    • ​Gematik's Role as a Driver and Pacesetter

​2. Behind the Scenes: What We Learned During the Development and Rollout of the ePA (10 min.)

  • ​Practical Insights from Program and Project Management
    • ​Success Factors and Common Pitfalls
    • ​Collaboration Between the Department, IT, and Regulatory Affairs
    • Lessons Learned from One of Germany's Most Complex Digital Initiatives

​3. From Vision to Platform: Insights into the Development of Our Own ePA Product (10 min.)

  • ​First-hand insights into technology, architecture, and innovation
    • Key Architectural and Design Decisions
    • ​Challenges Related to Scalability, Security, and Interoperability
    • ​How the ePA Platform of the Future Is Evolving

​4. The Customer Perspective: Expectations, Added Value, and Real-World Experiences (10 min.)

  • ​What really matters from the users' perspective?
    • ​Lessons Learned from a Real-World Transformation Project
    • ​Potential Benefits and Future Requirements
    • ​Outstanding Challenges and Success Factors

​5. Outlook: What Business Analysts and Architects Need to Know Now (10 min.)

  • ​What developments should organizations prepare for today?
    • Upcoming functional and technical enhancements
    • ​Impact on Processes, Data Models, and IT Architectures
    • ​Skills and Areas of Action for the Future

​6. Q&A: Your Questions for Our Experts (10 min.)


👉 Register for the webinar HERE

​Target Audience: Who Should Participate?

Business analysts, enterprise and solution architects, digital transformation leaders, product managers, and executives from health insurance companies, the healthcare sector, and IT.

​HowYou'll Benefit from the Webinar

​Learn firsthand where electronic health records stand today, what developments are already on the horizon, and what this means for the future of digital healthcare. Our EY experts, who have actively helped develop and implement the ePA, will share their experiences, highlight typical challenges and success factors, and provide insights into current market and technology trends. You’ll gain practical insights for your own work and learn what business analysts, architects, and digital transformation leaders in particular should be preparing for today to successfully capitalize on the opportunities presented by the next generation of ePA. In short: You’ll gain exclusive insights, valuable practical experience, and concrete recommendations for tomorrow’s digital healthcare.