NXT:Commercial Tech Perspectives

​Today, insurers have an incredible opportunity—to redefine their role as trusted partners to SMEs, safeguarding their long-term growth and resilience.

​How can insurers grab this opportunity while also making sure customer journeys in the commercial space stay on par with the expectations of small- and medium sized and tech-savvy business owners?

​How can insurers balance between fixing the basics and thinking in ecosystems to venture out beyond coverage? And most importantly: What do the business owners demand?

​Join us for an inspiring morning and a thrilling journey into the SME opportunity that’s reshaping the insurance landscape and a technological view on setting the right pathway for success in the SME sphere.

​We are looking forward to welcoming you and colleagues from the commercial insurance space focused on the SME target group for a morning full of inspiration and tech insights!

The following use cases were curated for you along the SME insurance value chain, with some great speakers who are looking forward to an engaging discussion:

​Underwriting: Tech-enabled risk assessment for SMEs

​Unlock the future of digital underwriting, tailored specifically for SMEs. How can we support underwriters and agents to achieve unparalleled efficiency, accuracy while adopting eco-conscious practices to benefit both environment and customer experience? Join us for a use case demo and discussion in partnership with a ITHM member insurance company – presented by Firas Larbi, Lead P&C Solutions at NTT DATA.

​Ecosystems & Bancassurance: Opportunities for SME customers 

​With the launch of a dedicated platform, SAP Fioneer enables banks and neobanks to offer banking capabilities in a digital-first and data-driven approach, tailored to the financial needs of small and medium-sized enterprises (SMEs). What can we learn for insurance and building SME ecosystems with value for the customer? Join us for a discussion on SME ecosystems and inspiration from the banking industry – presented by Thomas Becher, Head of SME Banking at SAP Fioneer. 

​Distribution: Generating qualified leads for SME insurance

​How can insurers get access to customer segmentation and new leads in the SME target group? How can targeted Marketing campaigns be played out to reach, activate and convert the segments? Join us for a discussion all around selling to the SME segment and activating the right customer for your products – presented by an ITHM Alumni, Korbinian Spann, Co-founder of Insaas in cooperation with Cornelius Vogel, Insurance Industry Lead at Google.

​Distribution: Hybrid customer journeys for SME customers 

​How can insurers integrate interactions with SME customers into a single conversation instead of disjointed transactions between tied agents, customers and themselves? How can they strengthen local agencies in their key role of building a close relationships with SMEs? Join us for a hybrid distribution use case by a leading French insurer – presented by Gilles Talbot, Insurance Director at Genesys.

If you would like to register for the event, please contact partnerships@insurtech-munich.com